official I have windows 8.1 with my laptop and the mic i am using which is a bm-100fx the computer just does not recognize the device this is really starting to frustrate me because i have searched everywhere for a result that works but i cant find anything please the throubleshooter says that the drivers are up to date.??? Your computer will now recognize it as your go-to microphone whenever it needs to record audio. Step 4: Click Sound in order to launch the sound control center. Ask the meeting organizer to unmute you. I took a screenshot of the details of my pc and were wondering if I could somehow install the drivers for Thank you for pointing me in the right direction...problem solved! When you enable the option Share Zoom windows in desktop sharing (in the General section of the Settings window), attendees can see the meeting window, in addition to the IM window, when a participant shares a screen. Step 3: Drag the "Microphone" slider all the way to the right, until the level is set to ‘100’. If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear, then choose the Video tab and select Advanced to adjust these options. d) Unless you're living on the edge, you're taking up too much space. everytime I turn on my laptop saying, "thread_stuck_in_device_driver". i have a siemans laptop pi3525. The first day I tried it, it did work. This will guarantee that no application is taking control over your microphone and muting it on purpose. From the “Windows Update” window, click on I then went into Device Manager (Windows key + X) to confirm it had loaded, View-Show Hidden Devices-Sound video and game controllers-RealTek High Definition Audio-Properties. If you see green bars rising when you speak, it means your microphone is properly configured! Are you getting any error code or message when you try to use the microphone? If the green bars are rising when you speak into your microphone but the computer is still not picking up your voice, it may mean your microphone is working but is not set as your default recording device. Follow the on-screen instructions and complete the installation of the latest driver. 1. Click on the relevant device to highlight it, and then click Set Default. You can follow the question or vote as helpful, but you cannot reply to this thread. I have stepped through each of your suggestions, and so far, nothing has helped. c) Your reply is very important for us to ensure a proper resolution. Microsoft global customer service number. Make sure that you apply all these steps to configure your microphone in an ideal way. Make sure you properly set up your mic in Windows and select the audio input you want on Mac. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary because she clicked on the default mic and ticked the box. If your microphone does show green bars but you still can't capture your voice, that may mean that your microphone is working correctly but your computer can’t recognize it as your default recording device. Try to explore its audio settings and change its default recording device. Method 1: Make sure that the Microphone is not disabled and is set as default. Is the mic detected in the Recording devices menu (Step One) ? Thanks for your feedback, it helps us improve the site. Try speaking into your microphone and look for green bars rising while you are speaking. Thanks for your feedback, it helps us improve the site. a) Press “Windows Logo” + “X” keys on the keyboard. You can follow the question or vote as helpful, but you cannot reply to this thread. What is the status of the device in device manager? (see next case). This Guided Path® was written and reviewed by Support.com’s Tech Pro team. Your efforts to resolve this issue is appreciated. You can help protect yourself from scammers by verifying that the contact is a If your microphone isn't working in a specific program, then you know that Windows is configured correctly and can "hear" your microphone, but the program you're using can not. For wired mics, try plugging it into a different USB port. Check your device settings. I think she thinks the mic is actually working, but its not. Make sure your microphone is selected in Zoom. I have tried all the settings for sound in the remote desktop application. If local, perhaps you could take it back there and have them test it for your while you wait. Windows … Search for the Sound Card from the device list and right click on it and select e) If no driver updates are available, you may also search for the updated sound card drivers in the “Drivers” If the green bars are not rising while you are speaking into the mic, keep following the instructions. Then back to Skype for the sound test, and it recorded and replayed OK. For other makes, I'd suggest you go to your manufacturer and find the driver from the vendor from the hardware actually found in your machine - the Microsoft High definition driver doesn't appear to work correctly with older hardware. official Microsoft global customer service number. I had Windows 7 and then I used the Windows 8 beta version (the microphone worked fine), 4. Microsoft Agent or Right click the first of these and click. 4. Download Type: Manual . Under the Playback tab, you will see that your connected Bluetooth device is listed twice.