The times she did reach out to them, they failed to address the problem directly. They replied to her email, saying that it was on the backorder. Easily Mix stitches and lettering to create unique stitch sequences for endless possibilities of customized projects. Sewing has become Lindsays passion! Don’t just get by… Learn to master your sewing machine! (Consider the environment and only print this manual if it is really necessary). The Issues Users Faced with the Singer Quantum Stylist 9960, Broken Extension Table on Delivery and Poor Customer Service Support, Received Extension Table after 3 Months, but the Wrong One, Dangerous Situation and Unable to Adjust the Tension, SINGER | Quantum Stylist 9960 Computerized Portable Sewing Machine with 600-Stitches Electronic Auto Pilot Mode, Extension Table and Bonus Accessories, Perfect for Customizing Projects, Came with a broken extension plate and took forever for them to replace it, Faced difficulty sewing straight lines on the fabric, She broke 27 needles and damaged the faceplate due to the needle hitting it because it pulled the thread too tightly, The automatic thread system, B foot, and the darning or free motion quilting foot easily broke off, Warranty ran out in August, but her problem remained unresolved, Customer service representatives failed to resolve her issues and instead blamed her, Concluded that the sewing machine was not manufactured properly in the first place, was dropped during packaging, or/and was used, not new as claimed. Singer. Home > Hobby & Leisure > Sewing Machines > Singer Sewing Machines > Singer 9960 Quantum Stylist Sewing Machine. I have just started working with tv it a few months back and the only regret I have is not using it sooner!! The overall ratings of the machine are very good! Looking for a manual? However, you can give it a shot, but your best bet would be to return the Singer Quantum Stylist 9960 to the seller you bought it from, especially if you are experiencing almost the same issue as this user. Since it was one of the most popular sewing machines, selling like hotcakes, knowing what led to its downfall makes for an interesting read. Do I need to turn my Singer sewing machine completely off to replace the needle? When you’re done stitching, a simple press of the Thread Trimmer Button will cut both the top and bottom thread, saving you time. Our support team searches for useful product information and answers to frequently asked questions. If you do want to buy a Singer sewing machine, we recommend you buy it from their website and after doing your own research on whether it is worth spending money on or not. © 2020. She bought the sewing machine so she could learn how to free motion quilt because she already knows how to sew. With 600 built-in stitch patterns, mirror imaging and stitch elongation, giving you the freedom to customise your projects. The Quantum Stylist 9960 sewing machine is the perfect tool for the budding sewist! Need a manual for your Singer 9960 Quantum Stylist Sewing Machine? She also bought new needles by the brand to see if it would solve her problem, but it did not. The throat space for this machine is approximately 17cm, Hi, When will you be taking online orders again? it lights up but the motor is not running . Do you have a question about the Singer Quantum Stylist 9960 or do you need help? Best Upholstery Sewing Machines for Thicker Fabrics: Top 7, Best Bernina Sewing Machine Reviews: Top 7 Plus Extras. Nicole (verified owner) – July 29th, 2019, Ordered this Machine a few weeks ago, Thank you Kristy for your online help. She said that she saw the manufacturer’s website, it said that the Singer Quantum Stylist 9960 uses the 15J bobbin. INSTRUCTION MANUAL 9960. Ask your question here. A problem she faced each time she turned on the sewing machine. The packaging of your needle states for which substances your needle is suitable. This manual comes under the category Sewing machines and has been rated by 2 people with an average of a 7.3. - The bobbin case is not inserted correctly. There can be several causes for needle breakage: She advised everyone against buying the sewing machine, saying that it is better to pay a little more for a premium quality brand.