If the problem is a cable or an intermediary device that you don't use often or is cheaply replaced, then replacing the hardware solves the problem. You can reach us by live chat or phone. Plug the HDMI cable back in. Not a Shaw Direct customer Search Fixes and Troubleshooting ... (6XX only) to determine if the issue lies with the receiver or the power cable. If you haven't already, swap out your HDMI cable for a Hi-Speed HDMI cable with a speeds of at least 10.2 Gbps, but preferably 18 Gbps. Leave the cable box alone and don’t touch … Why on my shaw cable tv listings it says "to be announced"? If changing the channel becomes slow or unresponsive, the Digital Box may need to be reset by doing a 30-second power cycle. Reconnect the power cable. and the cable box, turn on the t.v. Unplugging the devices from the power outlet; Press and hold the power buttons on the devices one by one for at least 10 seconds each. Tip 1. Power the digital box on and test if it is now responsive. Upon coming home to visit for the weekend and plugging in the old tv setup, I found everything to work normally except all channels give me a “not subscribed” message. Now the remote will turn on the tv and digital box but have to enter 0 before all the numbers before you can change the channel. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. If the problem persists: Unplug the power cable from the back of the Bell MTS set-top box. Plug the power back in and connect the cables… If there is a conflict,then you will have to … Wait 30 seconds. What do I do when I see a “NO SIGNAL” message on one or more channels? If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. We got a call last night from Shaw asking us to check the serial number on the back and they reinstalled it. My Comcast Digital Cable box is showing the letters "EAS" on the front of it and I wasn't able to change the channel for a while but now I can, the EAS is still on the front though, does anyone know what this means? If the DCT is displaying "Not Authorized" it will require a refresh from Shaw's end. Test the Digital Box again. Wait 30 seconds and then reconnect the power cable to the unit and the power source. The shaw cable box says "ASPt" on the front and the tv says "pc" in the upper left corner. During this time, the channels themselves should work but the info will read To Be Announced and the menu will be inaccessible until it downloads. Learn how to resolve common errors with your cable box and the on-screen programming guide with this easy-to-follow article. The code may briefly appear on the cable box when the TV is first powered on but should then disappear. Wait up to 2 minutes for the TV box to reboot. If the problem relates to a major investment—like an old TV—then your costs correspondingly increase. I'm guessing the "to be announce"d message has gone since you posted this? Verify that the lights go out. I plugged in the new box and powered it up, and I get the welcome screen, and after that nothing at all with the tv itself saying "no signal" as if there was nothing plugged in. In my case, I had to plug in the t.v. Need to get a hold of Shaw? To whom it concerns, A customer of mine is having problems with his Fios DVR. first, then turn on the cable box, and only after they were connected together I could plug the cable into the wall. If the digital box turns on while the TV turns off, or vice versa, press the POWER button on your TV to make sure they are both turned on at the same time. The devices and cables must be HDCP compliant. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or … Ministry of Finance, PO Box 9442 Stn Prov Govt, Victoria BC V8W 9V4 ... means a wire, cable, radio, optical, satellite or other electromagnetic system or similar system, including WiFi, for the transmission, emission or reception of a telecommunication. Troubleshoot your unresponsive digital box by locating and unplugging the power cable. 1. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Allow the cable box 5-10 minutes to fully reset. Not all of the set-top box controls will be available. If there is no address conflict, don’t worry. Detach the power cable from the back of the unit, and from the wall outlet or power bar. Wait 30 seconds. Had a digital box powered off and unused for little over a year as I had moved outta the parents house. If a power outlet isn’t providing the ample voltage to the cable equipment it can prevent the equipment from functioning properly or even powering on. After doing so, check to see if the issue persists. An . Unplug the power from the TV, Cable Box, Router and any other device involved in the connection. A cable or satellite set-top box can be controlled with the LG TV Magic Motion Remote Control. Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box. Your digital box most likely just received a firmware update and reset. Press the red CABLE power button to turn on the digital box on your Shaw remote control device (on older Shaw remotes, press CBL and then PWR, located in the top-right corner of the remote.) Power off the TV box. First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already. The TV then said it had no signal and then when I tried to restart the TV and cable box, they both arent working. Unplug the power cable on the back of equipment. If your “No Signal” message is not due to incorrect Source or Input being selected, then it’s most likely caused by a set up or antenna fault. They had deleted our cable box as we had changed our phone number when we got the shaw digital phone. Therefore, it is recommended to unplug all the wires from the cable box and plug them in again. He will be watching TV through his Integra DTR 40.3 receiver, connected via HDMI cable and his picture and audio will just stop. The available controls will be shown on the bottom right hand corner of the TV screen, when the set-top box is selected. '' d message has gone since you posted this to our splitter and back! The we hooked cable back to our splitter and turned back on and test again. Hand corner of the set-top box box 5-10 minutes to fully reset,! 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