0000015096 00000 n
Think about what you have learned and identify a conflict resolution technique that you would use in each situation. h�b``�f`��a`c`PVc�g@ ~�;����HL>v 0000031930 00000 n
H�|Q]k�0���h?X��>Ɣ@hRJIC9l��೩���]��҇R��3ڝ�%a��}���2��f�e8��2tX��o-�g�P���8���% 0000030681 00000 n
0000033535 00000 n
0000033168 00000 n
0000007896 00000 n
x��[mo#��n��a�~���^���[wiS �55PA>Ȳl+���Np�����r��@�i�����!S]}����~X|�������â������0Y��? It makes no judgement about whether you have been a member for some time, or whether you have been elected more recently. 0000022251 00000 n
Review (watch or read) each scenario, and then answer the questions, below. 0000019312 00000 n
�������;�#{�{��;�#r����>�U��|*��'>M��D߮yR��Q��s\G#*K��:o;t�ԁ�C��醒���x\w���3��-5���l|6�S�_�s4���i�2�`�=�y8���2_�9�6�C��Ԟ'5���Ƅ\�A�C[ trailer
<<379851F3889047D3831B39EF69415269>]/Prev 50542/XRefStm 2117>>
startxref
0
%%EOF
218 0 obj
<>stream
146 0 obj
<>
endobj
xref
⇁'���-�(�ab`%I�� ��kZ��%�S:�[��N���S��PR)�J;�p���xq kd錃����7'����5�*�qBn|�=�U6�a?�x\�O�Kx`�)oJI�$5B/�6�����.1ס:����M�y:�CwY�д�P�aI�� stream
0000031152 00000 n
0000031532 00000 n
0000006153 00000 n
Games and activities create a safe environment for team members to experience real conflict—complete with emotions, assumptions, and com- munication challenges. 0000006975 00000 n
ZH�A9T�e���Bu;R�벥'��Se���zn��Xr%�����P��槒
����`K������u\d2+�9�� �b�MȻb]A�� �-���?�O���0�oFHC��̓�co�W?���g���l��JGR���{"�F]��� �����T]r�7:�_���7��4�i�Gfw��_��s�a�wF�g��?���h�+x�v���p�ۃ%ZI���_M�Ǽ ?�ϒ�1G 5/s�x;�)���)\�5[��71����������A�p�����#�,K53��Ċ딄u`57��ҋvp6��g�k�ә�� o��
endstream
endobj
3 0 obj
715
endobj
4 0 obj
<<
/Type /Page
/Parent 187 0 R
/Resources << /ColorSpace << /CS42 186 0 R /CS43 199 0 R /CS40 186 0 R /CS41 199 0 R /CS38 186 0 R
/CS39 199 0 R /CS36 186 0 R /CS37 199 0 R /CS34 186 0 R /CS35 199 0 R
/CS32 186 0 R /CS33 199 0 R /CS30 186 0 R /CS31 199 0 R /CS28 186 0 R
/CS29 199 0 R /CS26 186 0 R /CS27 199 0 R /CS24 186 0 R /CS25 199 0 R
/CS22 186 0 R /CS23 199 0 R /CS20 186 0 R /CS21 199 0 R /CS18 186 0 R
/CS19 199 0 R /CS16 186 0 R /CS17 199 0 R /CS14 186 0 R /CS15 199 0 R
/CS12 186 0 R /CS13 199 0 R /CS10 186 0 R /CS11 199 0 R /CS8 186 0 R
/CS9 199 0 R /CS6 186 0 R /CS7 199 0 R /CS4 186 0 R /CS5 199 0 R
/CS2 186 0 R /CS3 199 0 R /CS0 186 0 R /CS1 199 0 R /Cs5 199 0 R >>
/ExtGState << /GS42 206 0 R /GS43 185 0 R >> /ProcSet [ /PDF /Text ] >>
/Contents 5 0 R
/MediaBox [ 0 0 612 792 ]
/CropBox [ 0 0 612 792 ]
/Rotate 0
>>
endobj
5 0 obj
<< /Filter /FlateDecode /Length 6 0 R >>
stream
<>>>
endobj
0000016035 00000 n
0000006649 00000 n
0000009471 00000 n
0000033480 00000 n
0000002117 00000 n
7�Q�,q+�[�ik~sWd�-$1]R��Z���]E���-�B�!�$N�9�$��=����1j��U\d%T�~�J˲�ͬc-T�I%U��[�gk���k�xR݇t2��8}����ߣ�m�8���`&4��f2��h7YF����$K"
=��U�@o�m��~X��#[��cX�1@o�S�������6�`�����D74�Y}F�3�*�T�Q�3L�N:7��l�����+�@�)�Vpr+ɧ�ʷ�X;�~���? 0000032530 00000 n
0000025177 00000 n
0000013319 00000 n
0000034042 00000 n
0000034334 00000 n
0000031688 00000 n
H�4�=�0�O�;���� ��d`@B�R*�>IE? Case Study #1 Julia just finished a certification appointment for Maria, a participant who has cerebral palsy. Title: Conflict Resolution Scenarios Author: Statewide Instructional Resources Development Center Subject: Human Services Created Date: 6/26/2014 9:55:55 PM o^_����C����n����������i�]�nv[����P��V�Uw��g�2��h�T����Y]=������|Q�~���q~����������8gV5������G�K+��Qa>�:�[�U�2O)����~S�͇�����9�mM?�9U��z1���K�'a$�h��|��fu3�
~�xv����Xҹ�~�V��s�� . 0000025252 00000 n
0000034097 00000 n
<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
0000021832 00000 n
These skills are important for many reasons. �騁{ayT��1{��D�m�G�k���`d.�F{i���m�����HԴ7^��^�NZ�� ��w���z
/�"�4��wDS]_kae���Â��v��8s��j`*G�~2|����:�Q#�� �h��vX�#��u��Ӊ��"_�L-�3�lu$�����cX�ցnH;�Z�|�p��� z9�ϣ�����d��Q�@x%~�� -��>C�zPnl)�d�\�4y�ވ�,~���Nr��)�3������Q��ݟK���$*���I]G�0��F�A8M�_����D����^���$���m��)��ޅ��P�[��G� endobj
0000035455 00000 n
Procedure: Read through the scenarios below and with a partner discuss ways to deal with the issues presented. 0000030801 00000 n
0000002453 00000 n
0000031038 00000 n
�% e 0000032410 00000 n
Workplace Conflict Scenarios Objectives: Participants role-play various approaches to conflicts that might arise in the workplace. 0000021989 00000 n
0000004589 00000 n
%PDF-1.4
%����
0000008240 00000 n
%�b��ei���cs�\�L��x����lۋ�qx ���c
����Ȁ�XM�AK%BN�G��h!u�7yQ��?�|c���������/6�ף�6.�\m_q�&�e� s�����B��ve�~�����d��V*,�랣39�};��T�� Xg, 0000032289 00000 n
H���ێ�0����0�)j�8I����i�H\ B��^%v�vZ���ݴ�twUA+�`���73�� 0000003617 00000 n
Observer’s Worksheet for Role-Play Scenarios Resolving Conflict Checklist Conflict Vignettes Exercise Action Plan Posttraining Survey Session Evaluation Form Overheads Overhead 1: Learning Objectives Overhead 2: Take Responsibility for Dealing with Conflicts Overhead 3: Active Listening Overhead 4: Things to Avoid. �����o�l$��ջ#%�u�7L#c�����e�`]�P�$M��IPL��ߙ �C��a�T6Yׁʒ��2����8S�w|b☥Qn��7.��.TP����,�Y�bH��* �Nv
�W��TCՐ`U 0000012381 00000 n
q�E� 0000021547 00000 n
0000007396 00000 n
Résolution de conflit : Le Guide ressource Page | i Auteurs : Marie Parsons, Julie Gaudet, Ayesha Sajjad Lough Barnes Consulting Group Publié le 31 Mars 2017 0000019469 00000 n
[���b��ɥ�����E��@�&4n�M�z��k'�'�t6Ee�������E�T|p'#I��˕������� �X*�+�Ix /|�\="��~s����G���Co�s�Gz/��&��$?�MdH?*�J�jEįn�@ɫuë�.���T6N�]��@U��j�ؿZ�. SOL testing is finished! Guidelines for Teaching Conflict Resolution Skills Congratulations. 0000005441 00000 n
'n���<4c�Z��Kc��ź5F��>�!͕����B���rS��r�9�c��b�_Τ=�-�[p�^L��ꙶx1�"�"%�yQ,ܗB=`����n�o��
��P�l8`�.Q��rf:��Q}.��ƍ¾�PԼ{D����$�����M9A�eV�h����H;�"Cd�.�;Г�̈˲[�ӛ;�����]6�ͫY�.�v�$v�x�i���S�� 0000014174 00000 n
�xoɆŗ�4�YQ�`� H�lQ�j�0����9�+Z=l�Ǧ(Zl(%�`R'�8N���we�9�v�,��#Ǝ�c7�F����-}�e,/9;dEp8���g3V:�Ll��uM�;F�%[Bˑ�Ϊ�[�rl�=-���f�V�s����qC�VZk�ِ ��3����tN�PEҶR���eP!9|�ް��S�J�����X�f���A}#ޣh�K��~}8�Q���2��c�w7�L�ð���i���%�x�ra�X��%2;���0s��
^���1�co��v�rr�xl?�cs�Vͩ=vM?�M����'�j)K?��w8�!NWX�j��^�xON��O��J6;c"%�q$��G� >
/ExtGState << /GS6 206 0 R /GS7 185 0 R >> /Font << /T1_21 168 0 R /T1_22 167 0 R /T1_23 205 0 R /T1_24 202 0 R /T1_25 163 0 R
/T1_26 165 0 R /T1_27 166 0 R >>
/XObject << /Im18 169 0 R /Im19 170 0 R /Im20 171 0 R /Im21 172 0 R /Im22 173 0 R
/Im23 174 0 R >>
/ProcSet [ /PDF /Text /ImageB ] >>
/Contents 14 0 R
/MediaBox [ 0 0 612 792 ]
/CropBox [ 0 0 612 792 ]
/Rotate 0
>>
endobj
14 0 obj
<< /Filter /FlateDecode /Length 15 0 R >>
stream
%����
H��W�n�J~��^�G��?�����$�PŅ�lS�.��Pޒ��>g�/q~j@:�i�ډ�;��|��,A7��4FqJ��^o�}�ʑ�#�C�pԋS�j�\���>�P�������{��!���r���(A1c!����{v�Dh� A���)jF��P�[x�0~�p�4|��p�1��y�i�EW~v]HTM�y��_��,�&�@"� T����I�6g�]��,Q��P�������GY9F�e�� K����y�������:���1�]����u@R(��h�7��K�P�p�@�z1<0jФ������X��o��U�-�'+p$XG�J��@K�x�:8au��n�����#� 0000025538 00000 n
h�bb�a`b``Ń3Υ�� �. Because games often mimic the characteristics of . The following case studies match the scenarios in the online training. 0000017897 00000 n
H�d�]�[7���*�3�$��{����h�.��v�I��P��� c#J��Cj>�O����G����3���?�<>�1HJZ�&k�����__��ޏ��/8 H��Wks������������/[nݤ�Ď�h:v��K�xX��sw�`(���
)��{���I;ORA��Ϧ̻⫹�˺)�k�55�w��6�]��d�����z_��ą�X��L����Q��I1�/�q���6�uK�����0���k��ʻ^�)I�V[���?S�S��hZ���ۭ��e ܦ�Z��z$ �G��"� W'"�i��|��7���7p���]ޙ���v����+�����7��>��}�-�
ym "+J�ߥw;����b�0gO 3�W����'[P��v7T]��TK����+��J����E�Q�=ٿ�Jy�sGU�e6����Rka�om�n�W�.�g�Ӟ�8╨WVڔ)�}���B�]��˻"��a/�0��v�� ���w�KU�jr��iE���Po�a��[�T:�?e�\�l;��ѷ؉院��O�|�G� k��F(���hj���C/���ۭP�]l������}d���{��YE�����"N��uǨ-�,p���{��ģ��o�mX�>�z#^�a
�(���� �� g)�����i �m;:M��("��Dp���e����Z���7����`�&��vw��#^�0C�?���!��B�����fs,�n�Q�9S��"��q}���g�P�G�d��0EZP5�wD�~���D��"QK�$��_�v�@la�����b$4���:��my�v04o 0000007481 00000 n
�KU #Hj�c�W����^#��b�e��cR�j�qtƇoD!��_�@'TdC��-^«. 4 0 obj
0000008883 00000 n
<>
0000034446 00000 n
0000010390 00000 n
���v�����{F9��2F�S-Zo��y���rQ�:�l`W��Y�~�����Ϟ�`�a�ãP�L��ߏ��)�x���`����P��LE[cJB�ߔ��Wu5�LGE�����m6����u�-�uGm��6�2���5mj�V�$�?i-�����։� `)�r�j]�u�X�~��O�{�O����Q^Q_j�2���бn��|"s��z^ZH6hUg����F�x�O�Ó$sl\�k��GFh��-=����ǚ-?�������:��=_?eIm}0{����c8��9���k�w�~Y�د����|Z��u&w��f������ro�v�sSpXZ$*��վhq�oZc����퀱��h����v���#
]�Ts� 2 0 obj
0000006056 00000 n
H��SmL[U��[�k�](�#a�3�R&��Q�Z������2Q��xA�a($2]�А��K�nK�Q��
BG���t@�h�-�k{o�{K�%&�����y�{��& �' a iN���0�DZO��-:f�Е~��ľ�ЍsCw�O�>��Uź���C�������o4�x�c��%ꝲ�! 0000032169 00000 n
[�NO����L+���WAť,��1��HȆ�^�kL��c�_Q&q��4ӛ�k���*��wTRF��v�Z!����X�˚���7�T ��T�aYv��v 0000031809 00000 n
1
�. ]Yq?u-�k������/˧��>���UXTW7����r� ȗFk�Hw�½�jN|;v\�Z�s)��F!�����@Q^ؠ�w'k�����%O �Y{p�snn���v�ˁ��ڰKS;YUz�����eY�7�eu3���&u�S��%����)�F����oC7��|���ia��9�+����$��ҭ�Q�܇� 0000032934 00000 n
0000003503 00000 n
[ˆ˛H*�į�OkJ-��-ْl���� 0000018761 00000 n
endstream
endobj
147 0 obj
<>/Metadata 15 0 R/Pages 14 0 R/StructTreeRoot 17 0 R/Type/Catalog/ViewerPreferences<>>>
endobj
148 0 obj
>/PageWidthList<0 595.276>>>>>>/Resources<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page>>
endobj
149 0 obj
<>
endobj
150 0 obj
<>stream
0000035787 00000 n
0000033652 00000 n
Create a short skit to act out a possible solution to the problem and present for the whole group.