Why this is being introduced i.e. The key behaviours that you wish to change/improve. Environment, health, and safety (EHS) managers are always looking for ways that they can mitigate risk, take preventive action against potential hazards and incidents, and improve their company’s overall safety culture. As new initiatives develop there will undoubtedly be the need to tweak your initial ideas, based upon the initial results, ongoing feedback and when your managers and teams provide initiatives for different ways of doing things. Behavior-based safety (BBS) is an effective tool that can be put to use in achieving all of these goals. For example, if you say, “Good to see you wearing safety glasses, Sally, but…” Sally may only hear the part after the “but”—not the positive reinforcement that preceded it. This book is a very useful first introduction to Behavioural Safety, and a good reference book for those already involved. So why don’t we use this powerful driver to change our working habits to make them safer? Personnel Health & Safety Consultants Ltd is a wholly owned subsidiary of PHSC plc. This means that any safety program labeling itself as a behavioral safety program must meet the standards of behavior analytic research as practices are applied to the workplace. Observation studies where everyone takes turns in watching other teams/colleagues to identify how often the safe behaviour is followed or breached. In recent years there has been an increase in the use of behavioural safety or behaviour modification approaches to safety. Join 4000+ subscribers and access the FREE social anxiety resource library including a set of printable CBT worksheets! Access your free copy, here. In recent years there has been an increase in the use of behavioural safety or behaviour modification approaches to safety. Despite this, many organizations and safety professionals are still unsure exactly what Behavioural Safety really is. Be careful at this point not to become too enthusiastic and change too much too quickly. If so, we want to hear from you! For example, safety signs, training, safety rules and policies, and safety meetings are all tools that can be put to good use in a behavioral safety framework. Earn CEUs, exchange ideas, ask questions, and forge new professional relationships with peers and industry-leading providers. Also, be sure to identify the person or group to whom you’re giving the feedback by name. Email: firstname.lastname@example.org, Copyright © PHSC 2020. Ensure it includes simple language to explain: Introduce a combination of initiatives to promote the change. Worker contribution / role in making the change. For example, someone might wear headphones on public transport to listen to music for enjoyment, rather than because they are anxious about speaking to people. Before we get started, however, we must first emphasize one thing in order to dispel a common misconception about BBS: Behavior-based safety is NOT about blaming the employee for safety mishaps. The major objective of an effective behaviour-based safety process is to make safe behaviour a habit. Positive action and positive intention aids positive outcomes and if this approach is taken then people will slowly learn to trust that doing something different isn’t because you were failing in the first place. It achieves this through a systematic application of phychological research on human behaviour to the problems of safety in the workplace. If used correctly and consistently its application creates […] Behaviors selected for observation must be: Keep in mind that behavior-based safety observations must be objective—that is, based on what you actually see a person doing, not on opinions or interpretations about an employee’s performance. Identify the key behaviours you want to address. Without senior management buy-in the initiative will quickly fall down or be overtaken by other business priorities. For example, to a forklift operator you might say, “Thank you for driving slowly around that corner and using your horn to warn others.” Avoid generalizations such as, “Thanks for driving the forklift carefully.” Deliver feedback on performance immediately after the behavior or as soon after the behavior as possible. Whilst this sounds easy, people are creatures of habit and it often takes longer to “unlearn and relearn” than it does to learn something initially. If a coworker is observed performing a behavior unsafely, a check goes in the “unsafe” column. For example, safety signs, training, safety rules and policies, and safety meetings are all tools that can be put to good use in a behavioral safety framework. Reliable (i.e., seen the same way by two or more people). It does not merely scold employees (which could result in reactance against your efforts on their part), but instead calls attention to a specific behavior and helps increase the chances of safer behaviors in the future. This free survey report aims to look at how companies are addressing the variable aspects of heat stress programs, such as dealing with indoor versus outdoor work, how they handle personal protective equipment (PPE), and how heat stress fits into the whole of their safety program. There were often large vehicles reversing and people still took the short cut through the vehicle route rather than walking around it. With a more mindful approach to behavior, EHS managers, along with employees and upper management, can create an atmosphere where safety is top of mind every single day. One thing to avoid in your communication: Don’t use the word “but” or “however” when giving positive feedback, since these qualifiers diminish the effect of the positive message. It is said that approximately 70% of what we do in a typical day is completed on automatic pilot or by ingrained habits. There is a wide range of programmes available, but they generally involve the definition of safe / unsafe behaviours, observations of behaviours and feedback / reinforcement of behaviours. When giving corrective feedback, remember: While BBS can help EHS managers pinpoint both safe and unsafe behaviors in order to prevent incidents, it also has the added benefit of improving a company’s overall safety culture. It also uses observation of behaviors to determine whether behaviors are safe or unsafe, and it uses positive or corrective feedback on performance to reinforce safe behavior and change unsafe behavior. As we build the EHS Daily Advisor community, we are looking for professionals, managers, and executives to be a part of our Faces of EHS profile series as well as contribute thoughtful content that can help our colleagues in the field with their compliance and cultural efforts. The truth, as we all know, is far different. This should be achieved by a combination of senior leadership and observation of the rules / procedures that are routinely broken. Be specific and focus on the correct behavior only—don’t discuss other behaviors. If an employee observes a coworker performing a behavior on the checklist safely, a check is placed in the “safe” column. There were often large vehicles reversing and people still took the short cut through the vehicle route rather than walking around it. Behavioural safety and major accident hazards: Magic bullet or shot in the dark? At that point, however, the discovery is too late for the injured. We initiated a behavioural-based safety approach by: Within a month of actively following this process, there were almost zero incidents where people were seen walking through the short cut. Be objective and talk about the behavior, not the person. We have guarded and maintained our equipment, trained our staff, and improved our working environments. Start instead with a few (2 or 3) key behaviours and embed these first – it’s not what you start that counts, but what you finish!